All DiEM25 members and all newsletter subscribers are part of the same system but don't receive all the same newsletters. Whether a newsletter goes out to you depends mainly on the newsletter language you picked (English, French, German, Greek, Italian, Portuguese, or Spanish) and on whether you are a full member (you'll be notified of votes and other internals) or not.
The main international newsletters are translated into all of these languages, so you should be getting an English newsletter that is the equivalent of the French or Spanish newsletter that someone else is getting. Sometimes however we send a newsletter only to one language community, if it is about a topic that probably only concerns a particular language group.
There is another level of targeting: by country, region, or even by city. For example, a National Collective may write a monthly newsletter to all DiEMers in their country, or a local member may use the Contact Everyone tool in order to invite everyone in their city to a DiEM25 event.
Occasionally there may be newsletters targeted on yet other factors, for example onboarding newsletters sent only to the newest members, payment reminders for those who have not yet selected a membership fee, reminders to vote for those who have voting right but haven't yet cast their vote, invitations to join a Thematic DSC on environmentalist topics for those interested in the Green New Deal, and so on.
Please go to Account Details and ensure that the information is complete and up-to-date in order to get all the newsletters that are relevant to you.
Very often the Contact Everyone tool (using regional targeting or 'everyone interested in my group' targeting) is good enough in order to send a newsletter to the right audience. If you are not sure that this tool will reach the right people, or if you need a kind of targeting which is not offered by this tool, contact volunteer@diem25.org who will be happy to help.
At least one member in each NC will receive access and technical training to be able to set up newsletters directly within the newsletter software (Mailchimp). There should be a video recording of this training too. If you lost this recording or need an additional session, please contact tech@diem25.org .